FAQs
The website is in another language, how do I change it?
Open the language menu in the footer and select your preferred language. The change is stored and applied immediately across the site.
How do I report a copyright issue?
Use the "Report copyright" option available on the watch page of the video, or contact us directly through the contact page with the video URL and the details of your claim.
I forgot my password, what should I do?
Use the "Forgot your password?" link on the login page. Enter your email address and follow the reset link we send you to create a new password.
Can I download videos?
If download is enabled for a video, you will see a download button on the watch page. Respect copyright and only download content you are authorised to use.
How do I delete a video I uploaded?
Go to your channel, open the video you want to remove, and choose the delete option from the video settings. Deletion is permanent and cannot be undone.
How do I subscribe to a creator?
Open any creator’s channel and click the "Subscribe" button. You will receive updates when they publish new content. You can manage your subscriptions from your account menu.
Which categories and subcategories can I use?
Keeki Play offers categories such as Film & Animation, Music, Gaming, Comedy, Sports and many more, each with its own set of subcategories to help viewers find your content.
What video formats are supported?
We support common formats such as MP4, WebM, MOV, AVI, MKV and GIF. Videos are automatically converted and optimised for smooth playback on all devices.
How do I upload a video?
Sign in and click the "Upload" button. Choose your video file, add a title and description, select a category and subcategory, set a thumbnail and privacy option, then publish. Larger files may be placed in a processing queue.
How do I create an account on Keeki Play?
Click the "Sign Up" button, enter a username, your email address and a password, then confirm your email address. Once verified, you can start watching and uploading videos.